Prompt Porta Potty Rentals ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit promptportapottyrentals.com (the "Site") or contact us about our portable restroom rental services, how we use that information, and the choices you have.
Information We Collect
Information you provide to us
When you request a quote, use our website chat or contact form, call, text, or email us, we may collect:
- Your name and company name
- Phone number and email address
- Delivery or job site address and placement details
- Event or project dates, number of units needed, and other rental details
- Any other information you choose to include in your message
Information collected automatically
When you visit the Site, our web host and third-party service providers may automatically collect certain technical information, such as your IP address, browser type, device type, pages viewed, referring website, and the date and time of your visit. This information may be collected through server logs, cookies, and similar technologies.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide quotes
- Schedule, deliver, service, and pick up rental units
- Process orders and communicate with you about your rental
- Provide customer support, including emergency service requests
- Operate, maintain, and improve the Site and our services
- Protect against fraud and comply with legal obligations
How We Share Your Information
We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share information only as described below:
- Service providers: We use trusted third parties to help operate our business and the Site, such as our website host, our website chat and lead-capture provider (Leads Magician), and providers of communication and scheduling tools. They may use your information only to perform services for us.
- Legal requirements: We may disclose information if required by law, subpoena, or other legal process, or to protect the rights, property, or safety of our business, our customers, or others.
- Business transfers: If our business is sold or merged, customer information may be transferred as part of that transaction.
Third-Party Services on Our Site
The Site uses the following third-party services, which may collect information about your visit (such as your IP address) under their own privacy policies:
- Google Maps embedded maps of our service areas. See the Google Privacy Policy.
- Leads Magician website chat and contact form, which collects the information you enter into it so that we can respond to you.
- Content delivery networks (such as cdnjs and Tailwind CSS) that deliver fonts, icons, and styling to your browser.
We are not responsible for the privacy practices of these third parties, and we encourage you to review their policies.
Cookies and Do Not Track
Our Site and the third-party services above may use cookies or similar technologies to make the Site work and to understand how it is used. You can set your browser to refuse or delete cookies, though some features (such as the chat widget or maps) may not work properly as a result.
Some browsers offer a "Do Not Track" (DNT) setting. Because there is no common industry standard for responding to DNT signals, our Site does not currently respond to them. Third parties whose services appear on our Site may collect information about your online activities over time and across different websites.
Data Retention
We keep personal information only as long as reasonably necessary to provide our services, maintain business and tax records, resolve disputes, and comply with legal obligations. When it is no longer needed, we delete it or make it anonymous.
Data Security
We take reasonable measures to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Choices and Rights
You may contact us at any time to:
- Ask what personal information we have about you
- Request that we correct or update your information
- Request that we delete your information, subject to legal and business record-keeping requirements
- Opt out of marketing emails or texts by following the unsubscribe instructions in the message or by contacting us
California residents
If you are a California resident, you may have additional rights under California law, including the right to know what personal information we collect, use, and disclose; the right to request deletion or correction; the right to opt out of the sale or sharing of personal information (we do not sell or share it); and the right not to be discriminated against for exercising these rights. Under California's "Shine the Light" law, you may also request information about any disclosure of personal information to third parties for their direct marketing purposes; we do not make such disclosures.
To make a request, contact us using the information below. We will verify your request before responding and will respond within the time required by law. You may also designate an authorized agent to make a request on your behalf.
Children's Privacy
Our Site and services are intended for adults and businesses. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the effective date at the top. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:
Prompt Porta Potty Rentals